Frequently asked questions

Florence Jobs matches care sector workers directly with employers. You create a free profile, and organisations who want to hire you reach out directly, with no commission taken on a hire.

Yes. There are no subscriptions, fees, or credits for job seekers. It is free to use and always will be.

The average time to first match is 48 hours, and the average time to fill a role is 18 days.

No. Florence Jobs matches job seekers with care providers and agencies looking to hire. It doesn't publish a shift board. Once matched, the hiring organisation and the candidate agree the working arrangement directly.

Carers, senior carers, support workers, domiciliary carers, RGN and RMN nurses, deputy and registered care home managers, chefs, housekeepers, maintenance staff, activities coordinators, and care administrators.

Florence Jobs covers the whole of the United Kingdom, including England, Scotland, Wales, and Northern Ireland.

You tell Florence Jobs what kind of role you want, and the platform's AI matches you with organisations hiring near you who fit that criteria. Employers can then send a match request, and your details are only shared once you accept.

No set experience level is required by the platform itself. It's down to each individual hirer to decide how much experience they need for a role.

Only when you've applied to their role, or when you accept a match request from a hirer who found your profile in our database. You'll get a friendly heads-up either way, and you choose whether to engage.

Sign up as a seeker from the homepage and build a quick profile. We'll start matching you with roles right away.

Employers use a simple credit system to post jobs and send match requests, with no agency commission on a hire. There are no subscriptions and no tiers.

Yes. Employers can search candidates by skill and availability and send a match request directly, rather than only relying on people applying to a posted listing.

Yes. Staffing agencies can use the platform to find and match with candidates, particularly for domiciliary care and similar roles.

Credits come in three packs: 10 credits for £20 (£2.00 each), 25 credits for £45 (£1.80 each) and 100 credits for £150 (£1.50 each). Prices exclude VAT. No tiers, no subscription and no hidden fees, and new employers get 5 free credits when they're approved.

One credit unlocks the full contact details (email and phone) of a single candidate, whether they applied to your role or you found them by searching our database. Posting a role costs 5 credits when it's advertised publicly to job seekers, or 1 credit if you keep it search-only so we can match candidates for you privately. Upgrading a search-only role to a public advert later costs the 4-credit difference.

You spend credits when you post a role (1 credit search-only, 5 credits advertised publicly). After that, browsing matches and seeing candidate profiles is free - you only spend another credit when you decide to unlock someone's contact details or send them a message.

Yes. Florence Jobs is part of Florence, which is used by more than 1,000 UK care providers for workforce management, and brings that same sector trust to permanent hiring.

Response rates depend a lot on how strong your profile and role are, so it's important to have a quality company profile, a clear role description and realistic pay. We can't promise candidates will always reply, but we show stats on activity and response rate so you don't waste credits on inactive profiles.

We can't promise a reply, but we want you to have a good experience. If a candidate chooses to match but then ignores you, you can report it and it will be flagged on their profile. If you see this on someone's profile then think twice before spending a credit.

Yes. When you unlock a seeker, they get a friendly heads-up that you'd like to chat. They choose whether to engage, but you always get their contact info.